Frequently Asked Questions

Yes – we specialise in creating tailor-made fragrances to suit your specific brief. Whether you're looking to develop something entirely new or match an existing scent, our experts can help.

As pricing varies depending on the specific fragrance and formulation, we provide quotes upon request. Just let us know what you need, and we’ll be happy to assist.

Our standard lead time is approximately two weeks from the date of order. However, we aim to be flexible and can often accommodate specific delivery deadlines.

Our MOQ is 10kg per fragrance.

Due to the size and constant growth of our fragrance library, we don’t offer a full list. However, if you share your requirements or the type of scent you're looking for, we can recommend the perfect match. We also have curated brochures and collections available on request.

Sample turnaround times vary depending on quantity, but typically we can dispatch them within two weeks – often sooner.

Our fragrances are all made to order.

No, we do not produce finished, bottled products. For that, we recommend working with a contract manufacturer.

Yes, we can provide samples pre-mixed in travel-size atomisers. We can also supply larger quantities pre-blended with perfumer’s alcohol if required.

Yes – we can replicate fragrances from a variety of sources, including both liquids (such as fragrance oils) and solid products (like scented waxes). Just send us a sample and we’ll take it from there.

Yes, we have an extensive library containing thousands of fragrances to choose from. If you provide a list of notes you are looking for, we are able to filter our catalogue to identify those which best suit your brief!

Yes – we can modify fragrances to suit a wide range of applications, including candles, diffusers, personal care, household products, and more. We also offer water-soluble versions of all our fragrances where needed.

No problem. Our expert development team can reformulate your fragrance to meet current IFRA standards while staying as close as possible to the original scent profile.

Every fragrance we produce undergoes rigorous quality control to ensure it meets strict specification standards. We also retain samples from each batch, allowing for full traceability and future testing if required.

Yes – we have a dedicated range of water-soluble fragrances and can also solubilise any fragrance from our collection to suit your application.

Absolutely! We offer comprehensive regulatory support — including full documentation and tailored guidance to help you navigate the complex (and ever-changing) legislation around fragrance use in your specific product type.

Yes – all of our fragrances are supplied with full regulatory documentation, including safety data sheets, allergen declarations, and IFRA certificates, as required.

Yes - these are provided as standard with every fragrance we supply.

We verify each raw material with our suppliers and can provide vegan confirmation statements for our products. Many customers also ask us to complete Leaping Bunny forms — and we're happy to help.

We ensure that we source REACH registered materials from our suppliers – each of our suppliers has provided evidence that the raw materials are REACH compliant.

Of course! Once you’ve selected a fragrance, just share your dosing percentage and product base, and we’ll provide SDS and CLP documentation that reflects your specific formulation.